We are thrilled to welcome you to the Bonusukarte family! We appreciate your trust in choosing our services to meet your needs. Our team is dedicated to providing you with an exceptional experience, and we’re excited to have you on board.

Getting Started:

To make the most of your experience, here are a few steps to get started:

1. Download the App: If you haven’t already, you can download our app from Goole Play.

2. Create Your Account: Follow the simple on-screen instructions to create your account. Your account will be your gateway to card acount and activity.

3. Explore and Customize: Once you’re in, take a few moments to explore our app and customize your settings to suit your preferences.

4. Get Help When Needed: If you ever have questions, concerns, need assistance or need to remove account, our friendly support team is here to help. You can reach out to us via  Phone: +371 2542 1212 or E-mail: tava@bonusukarte.lv.

Your Privacy Matters:

At Bonusukarte.lv, we take your privacy and security seriously. Rest assured that your data is  securely stored. You can review our Privacy Policy https://bonusukarte.lv/en/privacy-policy/ to learn more about how we handle your information.

Stay Connected:

We encourage you to stay connected with us on Linkedin or Facebook. We regularly share updates, tips, and exciting news there.

Deletion policy:

1. User Account Data:

   • What’s Kept: Usernames, email addresses, tel number.
   • Retention Period: As long as the user’s account is active.
   • Deletion Policy: Data is deleted when the user requests account deletion or after a defined period of inactivity (e.g., 12 months of no logins).

2. Usage Analytics:

   • What’s Kept: Anonymous usage statistics (e.g., number of logins, features used).
   • Retention Period: 12 months.
   • Deletion Policy: Data is automatically purged after 12 months.

3. Payment Information:

   • What’s Kept: Partial payment details, last 4 digits of credit card, transaction history.
   • Retention Period: Until the user decides to remove the payment method or unsubscribe from premium services.
   • Deletion Policy: Data is deleted upon user request.

4. Chat Messages:

   • What’s Kept: Chat messages between users.
   • Retention Period: Until the user deletes the messages or for 12 months, whichever comes first.
   • Deletion Policy: Users can delete their own messages, and messages are automatically deleted after 12 months.

5. Location Data:

   • What’s Kept: User location data when using location-based features.
   • Retention Period: Kept for the duration of the user’s session or as long as the user consents to location tracking.
   • Deletion Policy: Data is deleted immediately after the session or when the user revokes location tracking consent.

6. Support Tickets:

   • What’s Kept: Support ticket data (user inquiries, issues).
   • Retention Period: 12 months.
   • Deletion Policy: Data is automatically deleted after 12 months.

7. Cookies and Session Data:

   • What’s Kept: Session cookies and temporary data.
   • Retention Period: Until the user logs out or closes their browser.
   • Deletion Policy: Data is deleted upon session closure.